Frequently Asked Questions

What are your shipping options?

We offer standard and express shipping with Australia Post.
Shipping costs and delivery times vary by location and are calculated at checkout.

What is your return policy?

We have a 30-day return policy for damaged, faulty or incorrect items, which means you have 30 days after receiving your item to request a return. 

See our full return policy here.

How can I contact customer support?

Reach out via the contact form on our website.
Our team typically responds within 24 hours.

Where are you located?

We have distribution warehouses in Queensland and Victoria.